REFUND & CANCELLATION POLICY
The terms “We” / “Us” / “Our”/”Company” individually and collectively refer to Ekalpa Online Services Private Limited and the terms “You” /”Your” / “Yourself”/”user” refer to the users.
Our focus is complete customer satisfaction. The Company is operating a brand promotion website (www.ekalpa.in). We integrated several leading ecommerce portals and websites links in our website on mutually agreed contracts. However all transaction done by the user will happen through their own accounts with respective websites \ ecommerce portals. In the event, if user is displeased with the services provided, contact directly to respective customer care service by the website \ ecommerce portal where the events\purchase \ transaction is happened. .we doesn’t have any control over such events \ purchases \ transactions. Company is not liable for any refunds or cancellations to the users. If any refund request arises on services offered by the company, provided the reasons are genuine and proved after investigation, refund will be done as per the terms and conditions of such services and company internal policy. Please read terms and conditions carefully before opting such services from the company to avoid unnecessary chaos.